User is in group with space admin permission but cannot change anything

This question is in reference to Atlassian Documentation: Assign Space Permissions

Hi all!

We're experiencing a problem with our local Confluence installation. We have a group called "confluence-space-administrators" that holds our Confluence power users. This group has the permission for all space administration tasks in all spaces:

2016-07-12 17_08_01-View Space Permissions - Deutsche Messe - Confluence.png

 

Unfortunately this does not seem to work anymore. One of those users was trying to edit the user authorizations of the area, but the option ‘Configure area’ (bottom left) is missing:

2016-07-12 17_16_47-Clipboard.png

 

Any hint is appreciated!

Thank!

  ulli

1 answer

If a space or a page have a special restricted access, even the space administrator cannot access them.

This is slightly different than what you are reporting but could be a clue. Basically see if the home page or space in general have restricted access.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Confluence

Three common content challenges + how to manage them

An efficient enterprise content management system, or ECM, is a must-have for companies that create work online (cough   cough, all companies). If content calendars, marketing plans, and bu...

86 views 0 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you