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User is able to login through the main Confluence page, but when he tries to access individual wiki pages will intermittently get a "ERR_TOO_MANY_REDIRECTS" error. This has been occurring over the last week or so, with the ability to access a page one moment, and then loses access later.
User is using Chrome as a default, has cleared all cookies, tried loading in Incognito Mode, tried loading from a new tab, a new instance, and from Internet Explorer, all giving the same error.
No changes have been made recently to the user's profile / access. I confirmed the user's permissions to the page, and even added him to the overall site admin group.
I`d recommend opening Chrome developer tools, ticking "Preserve log" and try to log on.
Then you will see whats actually going on.
Does this affect one user or all users?
Cheers,
Lars, Kantega Single Sign-on
As far as I'm aware, it is only affecting one user. For example, I was able to access all of the pages he was not able to, despite giving him the same privileges I have.
The user is not particularly tech-savvy and lives several states away, so it may be a challenge to talk him through the steps necessary to get the developer data. For the time being, let's assume that information won't be available.
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Got the Chrome log...it's two pages' worth of errors. Significant/repeated errors are:
Appreciate any help....
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Just a wild guess.
Try changing the language under the users profile.
-Lars
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I have the same problem right now. I get this error after about three page hops, or every single time I update a page. The page updates, but I have to go back to the home page to get back to the updated page.
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Hm, interesting.
How knows the root cause ?
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Hi there, a few of us at Atlassian would love to learn about how you use "space settings" functionality in Confluence. A facelift to the space settings is long overdue and we want to start with impro...
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