Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

User-based authentication between confluence and JIRA does not seem to work

The following scenario: 

A user that never logged in to confluence. First time he logs in, Confluence workbox shows this message: 

"... JIRA requires authentication to create notifications" Safari - Ask a question - Atlassian Answers - Screen Shot 30 Mar 2016 10.10.06.png

When you follow the link "Authorise" in the message:  

-> land on JIRA page requesting read and write access: "The application Confluence would like to have read and write access to your data on..." 

-> click "Allow" 

-> back to confluence but the message "...JIRA requires authentication to create notifications" is still visible in the workbox and it looks just like it did not work. Clicking that link starts the whole process all over.. 

2 answers

We have the same issue at my company.

Application link shows as primary with a status of connected in confluence.  On both confluence and JIRA, Incoming/Outgoing authentication is configured fo 2-legged OAuth requests.

Confluence does display JIRA issues in the calendar, but the Open Notifications box in Confluence never shows any JIRA updates (which it used to do), and continues to show the JIRA requies authentication message you described above.  Hopefully someone will figure this out.

I'm having the same issues 3 years on - did you manage to find a solution?

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Confluence

What do you think is the most *delightful* Confluence feature? Comment for a prize!

- Create your own custom emoji 🔥 - "Shake for Feedback" on mobile 📱 - An endless supply of GIFs via GIPHY 🤩 Is there anything quite as nice as a pleasant surprise? Comment below with what...

408 views 23 8
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you