Upgrade problem from Conf 4.3 to 5.10

[Sebastian Rolles]

Dear support team, I upgraded conf 4.3 to 5.10 in our test enviroment. Die first start took several ours with an error as a result:

Unable to start up Confluence. Fatal error during startup sequence: confluence.lifecycle.core:pluginframeworkdependentupgrades (Run all the upgrades that require the plugin framework to be available) - com.atlassian.confluence.content.render.xhtml.migration.exceptions.MigrationException: com.atlassian.scheduler.SchedulerServiceException: Timed out waiting for atlassian-scheduler currently executing jobs to complete: [RunningJobImpl[startTime=1468933295820,jobId=DefaultPluginScheduler:com.atlassian.support.healthcheck.scheduler.HealthCheckRunnerImpl:job,jobConfig=JobConfig[jobRunnerKey=com.atlassian.sal.core.scheduling.DefaultPluginScheduler,runMode=RUN_LOCALLY,schedule=Schedule[type=INTERVAL,intervalScheduleInfo=IntervalScheduleInfo[firstRunTime=Tue Jul 19 14:46:44 CEST 2016,intervalInMillis=86400000]],parameters={}],cancelled=true], RunningJobImpl[startTime=1468933282905,jobId=LuceneIndexFlusher,jobConfig=JobConfig[jobRunnerKey=LuceneIndexFlusher,runMode=RUN_LOCALLY,schedule=Schedule[type=INTERVAL,intervalScheduleInfo=IntervalScheduleInfo[firstRunTime=Tue Jul 19 14:18:41 CEST 2016,intervalInMillis=5000]],parameters={}],cancelled=true]]

I don't have any clue what to do.

Many thanks 

Best regards

Sebastian

250250250

atlassian-confluence.log

gc-2016-07-19_13-56-10.log.0.current

atlassian-confluence.zip

catalina.2016-07-19.log

catalina.out

[Steve Behnke [DiscoverEquip.com]]

Thanks Lucas! I wasn't watching this question for some reason. 

[Sebastian Rolles]

 thanks for the hint. done 

[Lucas Simon]

Hello Sebastian,

It would be great if you could raise an issue on our support here.

Our support team rocks and we will be glad to help you this situation.

Best Regards,

Lucas Simon
Confluence/Crowd Support
Atlassian

[Sebastian Rolles]

I performed the update exactly by the instructions of the confluence upgrade guide

[Sebastian Rolles]

Hi Steve, thanks for your reply.

Catalone log file is short but complete.

I will attach the Conf Log.

[Steven F Behnke]

That doesn't look like the entire catalina.out log, is some missing?

Can you instead also provide the application log, named atlassian-confluence.log? This is located by default in /var/atlassian/application-data/confluence/logs/atlassian-confluence.log and will perhaps be more helpful.

Can you elaborate on how you performed the upgrade?