Upgrade of the license key

[zambrovski]

Hi Folks,

I just upgraded my Confluence Starter License and wanted to enter this into my installation. After submitting it inside of Admin > License form I get a "This is not a valid license key" error message.

I'm running a Confluence 6.0.3.

My old license is expiring on January 01, 2018. The new license is valida until January 02, 2021.

Please help me to update the license information.

Kind regards,

Simon Zambrovski

[Shannon S · Accepted solution]

Hi Simon,

For this issue, our Advocates team will need more information from you that's best not to post on a public forum.

I've created an account for you in our support system and created a ticket with the Advocates.

Someone will be in touch with you shortly to help solve your issue.

Thank you for your understanding!

Regards,

Shannon