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Update of plagin was unsecsseful. It's looking like apdate proces swas hang up. Please assist.

13/11/2019 I've lounched update plugin Scroll PDF Exporter. It was during 1-2 hours and still not complete. After 8 hors it's show me information about error. Please assist me to exclude this plugin and return Confluence to normal working state.

malfunction of scroll pdf exporter update.jpg

1 answer

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Hello Sergey,

Thank you for contacting us about this. You can manually disable malfunctioning add-ons following our procedure:

If you want to continue to troubleshoot why the add-on wasn't installed properly, you can check your atlassian-confluence.log file for details. (Working with Confluence logs)

Let me know if you have any trouble.



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