Unreadable caracters after latest yum update


Last week we run a yum update on our web and database server. And now when we change a existing article/page, it shows unreadable caracters in the head of the paragraph. I can not believe we are the only ones with this problem. Does anyone have a solution? :)


1 answer

0 vote
Ann Worley Atlassian Team Oct 12, 2017

Hi Karel,

I understand your team ran package updates on your Linux servers and since then when you edit Confluence pages the headings are garbled.

  • What distribution of Linux are you using? (Knowing this will help me research more accurately.)

Unreadable characters are often caused by encoding issues or missing fonts. It is hard for me to believe a yum update would remove any fonts, however.

To gather further information, please run the encoding test in this guide: Troubleshooting Character Encodings

I look forward to hearing what Linux you are using, and anything you find via the troubleshooting guide.



Ann Worley Atlassian Team Oct 12, 2017

My colleague pointed out that contrary to my expectation, yum updates can remove or rename fonts. Please see: 

Problem with fonts after clean installation of Confluence server

Hi Ann;

Thanks for the reply! I ran the encoding test and the result was okay. I connected support and they gave me this article:


I'll try this next Monday on our test environment. Vingers crossed :)

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Published 10 hours ago in Confluence

Think you know shares vs. @mentions in Confluence? Take this collab quiz.

To anyone who doubts that Atlassians are a little too obsessed with collaboration, and tools related thereto, let me describe a recent discussion we had (which took place on our internal Confluence, ...

92 views 2 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you