Unreadable caracters after latest yum update


Last week we run a yum update on our web and database server. And now when we change a existing article/page, it shows unreadable caracters in the head of the paragraph. I can not believe we are the only ones with this problem. Does anyone have a solution? :)


1 answer

0 votes
Ann Worley Atlassian Team Oct 12, 2017

Hi Karel,

I understand your team ran package updates on your Linux servers and since then when you edit Confluence pages the headings are garbled.

  • What distribution of Linux are you using? (Knowing this will help me research more accurately.)

Unreadable characters are often caused by encoding issues or missing fonts. It is hard for me to believe a yum update would remove any fonts, however.

To gather further information, please run the encoding test in this guide: Troubleshooting Character Encodings

I look forward to hearing what Linux you are using, and anything you find via the troubleshooting guide.



Ann Worley Atlassian Team Oct 12, 2017

My colleague pointed out that contrary to my expectation, yum updates can remove or rename fonts. Please see: 

Problem with fonts after clean installation of Confluence server

Hi Ann;

Thanks for the reply! I ran the encoding test and the result was okay. I connected support and they gave me this article:


I'll try this next Monday on our test environment. Vingers crossed :)

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Mar 12, 2019 in Confluence

Confluence Admin Certification now $150 for Community Members

More and more people are building their careers with Atlassian, and we want you to be at the front of this wave! Important Dates Start the Certification Prep Course by 2 April 2019 Take your e...

1,268 views 2 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you