Under Space Tools / Viewtracker I see 'Unknown macro' errors. Why?

asaltbde March 17, 2015

I would like to enable the viewtracker information that appears under Space Tools / Viewtracker in Confluence Confluence 5.5.2.

When I click on the tab, I see the following errors....

Most viewed pages

chart: Error while converting wiki markup to storage format.
Unknown macro: {report-table}
Unknown macro: {content-reporter}
Unknown macro: {number-filter}
Unknown macro: {number-sort}
Unknown macro: {report-column}
Unknown macro: {report-info}
Unknown macro: {report-column}
Unknown macro: {report-info}
Unknown macro: {report-column}
Unknown macro: {report-info}
Unknown macro: {report-empty}

No views tracked.

 

Most active visitors

chart: Error while converting wiki markup to storage format.
Unknown macro: {report-table}
Unknown macro: {grouping-reporter}
Unknown macro: {grouping-stats}
Unknown macro: {expanding-reporter}
Unknown macro: {content-reporter}
Unknown macro: {text-sort}
Unknown macro: {number-sort}
Unknown macro: {report-column}
Unknown macro: {report-info}
Unknown macro: {report-column}
Unknown macro: {report-info}
Unknown macro: {report-column}
Unknown macro: {report-info}
Unknown macro: {report-empty}

No views tracked.


Can you please advise what the cause of this issue is?

3 answers

1 vote
Stephen Deutsch
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March 17, 2015

According to the documentation of the viewtracker plugin, you must have the reporting plugin installed to generate reports (note that the reporting plugin is not a free plugin).

0 votes
asaltbde March 17, 2015

Thanks Steve and Stephen. Seems odd that tab should show up, if the plugin isn't installed.

However, I'll check with my Space admin to determine if it has or not.

0 votes
Steve Gerstner [bridgingIT]
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March 17, 2015

Hi Andrew,

Can you check if the reporting-plugin from Servicerocket is installed? It looks like the plugin is missing.

Regards 

Steve

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