Unable to view or set page restrictions

Tools | Restrictions dialog is always empty.

This is on a 4.3.2 we have migrated from 2.8.

FYI: We have had many other problems on the way, many being/been dealt with by Josua Masikome.

There are no errors logged, other than (after a fresh startup), the previously reported and probably irrelevant:

WARN [TP-Processor19] [atlassian.plugin.webresource.DefaultResourceDependencyResolver] resolveDependencies Cannot find web resource module for: com.atlassian.jira.gadgets:common

2 answers

1 accepted

This widget could not be displayed.

This turned out to be due to a decorator left behind from some previous migration and/or customisation. It was fixed by doing "delete from DECORATOR" (there was only one row in the table).

There's (a bit) more on the support ticket that auto-triggered this post: https://support.atlassian.com/browse/CSP-92496

The rogue decorator also meant that "View Source" and "View Storage Format" were displayed (unadorned) in the main window, not in a separate popup one as they should do.

This widget could not be displayed.

Hi Peter

That's weird, even knowing that the best approach in order to upgrade Confluence from old 2.8 to 4.3.2 would be upgrading to 3.5.x first. This is regarding many changes that are between those versions.

Anyway, it will probably requires to further investigate using your database structure and log files. So, perhaps you should raise a new support ticket for an advanced assistance.


Paulo Renato

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published Tuesday in Confluence

Add-on evaluation with confluence templates

Atlassian market place contains number of Apps/Addons which improves the capability of out of the box Atlassian products. It is good to follow a plugin evaluation process before install add-ons. So t...

155 views 12 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you