Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Unable to update new SSL Cert for Jira v8.4.1#804002


I am trying to update a new external SSL certificate for Jira running locally on docker. The old certificate is about to expire.

I have done the following but whenever i restart, the webservice is timing out with error from logs which am not sure is related

An error occurred when performing the Gadget feed URL healthcheck
org.apache.http.conn.ConnectTimeoutException: Connect to [xxxxxxxxxx] failed: Read timed out

Steps: (Am i missing anything out, its been 3 days and its frustrating!!)

  1. Created a PFX file using the certificate and the key
  2. Create a new KeyStore (.jks) file using the PFX file just created
  3. Updated the server.xml with the alias and keystorepassword

I imported both RootCA & Domain wildcard cert to JKS File. I can see both of the aliases when i list using

keytool -list -v -keystore xxxxxxxxxxx.jks


0 answers

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence

🏑 Atlympic Event: Confluence

Hello Community!  Quick disclaimer: We are running a contest on Community (The Atlympics!) from July 23rd - August 8th of 2021. If you are interested in participating in this contest (prizes! ...

182 views 6 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you