Unable to save the page

Hi I am not able to see the save tab on my wiki confluence page. I use a demo version of the software, I am in urgent need of help!

5 answers

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Rekha,

I've no idea why this is happening, but it might be a glitch with that page.

You could try copying all of the page's content, then opening a new one and pasting the copied content there.

If you do that, can you save the newest page instead? If so, you can delete the other one.

Cheers.

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Hi,
The same thing happens, there is no save or preview tab on the page anywhere!!
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OK, that's disappointing. Have you tried CTRL+S?

How about copying and pasting into a different space and then saving it.

If that doesn't work I don't have any more suggestions other than to contact Atlassian support.

Good luck.

I have tried CTRL+S to save and CTRL+SHIFT+J to preview but both in vain!

I have also attempted creating a new space and tried the same over there as well.

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I don't know what else to suggest Rekha, other than to contact Atlassian or someone wth more technical knowledge than I have. Cheers.

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Hi Rekha,

Which browser are you using? IE? Can you try with other browsers - Firefox, Chrome?

Also, do you see a "Done with errors" message with an exclamation mark on the lower left hand corner of the page?

This is just a guess at this point - but it could be that there are script errors on the page, if IE is blocking Java and/or scripts - please see this troubleshooting link from Microsoft - http://support.microsoft.com/kb/308260

Cheers!

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