This is a known issue. Be sure when you restored you followed the migration steps:https://confluence.atlassian.com/doc/migrate-from-confluence-cloud-to-server-298979321.html
Here is the workaround, you need to access the DB and update the password manually: https://confluence.atlassian.com/doc/restore-passwords-to-recover-admin-user-rights-158390.html.
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