Unable to login after restoring a Confluence backup (Bug???)

confluence we are unable to login after restore backup as sysadmin or actual user used in cloud.

1 answer

This widget could not be displayed.

This is a known issue. Be sure when you restored you followed the migration steps:https://confluence.atlassian.com/doc/migrate-from-confluence-cloud-to-server-298979321.html

Here is the workaround, you need to access the DB and update the password manually: https://confluence.atlassian.com/doc/restore-passwords-to-recover-admin-user-rights-158390.html. 

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published Tuesday in Confluence

Add-on evaluation with confluence templates

Atlassian market place contains number of Apps/Addons which improves the capability of out of the box Atlassian products. It is good to follow a plugin evaluation process before install add-ons. So t...

81 views 10 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you