I have a problem logging in after connecting a newly installed Confluence to Crowd. I set up Confluence 8.9.8 (I deliberately use this version because I need to test the upgrade to 9 before rolling that out to production) via the official Docker images and configured it. So far so good, I can log in fine with the admin user and use it.
2024-12-04 12:21:54,411 WARN [http-nio-8090-exec-5 url: /confluence/dologin.action] [atlassian.seraph.auth.DefaultAuthenticator] login login : 'confluence-admin' tried to login but they do not have USE permission or weren't found. Deleting remember me cookie.
2024-12-04 12:25:40,600 WARN [http-nio-8090-exec-26 url: /confluence/dologin.action] [atlassian.seraph.auth.DefaultAuthenticator] login login : 'recovery_admin' tried to login but they do not have USE permission or weren't found. Deleting remember me cookie.
Hello @Gerald Schneider ~
1. do you have another admin account you can use to log in to Confluence and Crowd to troubleshoot the "confluence-admin" account issues? If not, you might want to create an manual one outside of AD to use via the Internal Directory. I also have a Crowd Internal Directory for troubleshooting in the event of AD issues.
2. are you able to add the confluence-administrators group to the user's account in Crowd (via the Groups > Direct Members screen)? If so, be sure to sync the directory in Confluence to have it applied immediately so you can test. If not, can you manually add the group to the user's account directly in Confluence?
3. From Crowd, navigate to you Confluence directory and try the confluence-admin account via the Authentication test screen
4. From Confluence, navigate to the User Directories admin screen and select the Test link in the Crowd directory entry to test the confluence-admin account credentials.
5. If you change the order of the directories in Confluence (put the Internal Directory first), can you then log in with the admin user from the internal directory?
1. I have no admin account in confluence, the admin privileges vanished when I connected it to Crowd. I can log into Crowd as an admin fine, but that doesn't help me here.
2. I don't see how. Crowd is not aware of the internal groups and users of Confluence.
3. That works fine in Crowd, but the accounts don't have any administrative rights in Confluence.
4. I can't do that, I don't have any administrative rights
5. See 4.
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