Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Unable to invite users

KEIICHIRO HATA
KEIICHIRO HATA
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
April 4, 2024

I am trying to invite our colleague to confluence, but the message shows 

We're unable to invite users

At least one user has an account that is disabled. Grant them site access or remove this account to invite any other users.

 

But I can't find anywhere to re-activate those accounts .

Do you know how do I solve the issue? 

**I look through community and web-site..... seems only Atlassian support can resolve this issue, though?

 

Answer
Watch
Like Be the first to like this
233 views

1 answer

0 votes
Nikola Perisic
Nikola Perisic
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
April 4, 2024

Welcome to the community @KEIICHIRO HATA 

It seems that your colleague was added to your site before. Check the User Management section (Settings - cog wheel -> User Management) and enter their name.

Reply

Suggest an answer

Log in or Sign up to answer
Confluence
Confluence
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

Atlassian Community Events

    See all events