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Unable to install team calendar plugin

Bhushan Nagaraj
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January 13, 2013

Error installing team calendar plugin. Image and log file attached.

(confluence140113174426-stderr.2013-01-14.log)

5 answers

1 accepted

1 vote
Answer accepted
Sherif Mansour
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 16, 2013

Hi Bushan,

Just looking at your logs:

"2013-01-14 18:13:37,882 ERROR [pool-5-thread-3] [rest.resources.install.InstallFromUriTask] download Error downloading plugin from https://marketplace.atlassian.com/download/plugins/com.atlassian.confluence.extra.team-calendars/version/1710

-- url: /rest/plugins/1.0/ | userName: charlie | referer: http://bhushan154-pc:8090/plugins/servlet/upm/marketplace/search?q=team+calendars

2013-01-14 20:02:56,177 ERROR [pool-5-thread-1] [sf.hibernate.util.JDBCExceptionReporter] logExceptions Packet for query is too large (4758112 > 1048576). You can change this value on the server by setting the max_allowed_packet' variable."

Looks like its a mysql issue you might have.

You might want to change your default mysql max_allowed_packet size: https://dev.mysql.com/doc/refman/5.5/en/packet-too-large.html

Bhushan Nagaraj
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January 16, 2013

Thanks Sherif.

I added the following line in my.ini under [mysqls]

max_allowed_packet = 32M

Sherif Mansour
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 28, 2013

No problems!

0 votes
Tibor Hegyi _META-INF_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
June 27, 2013

Thank you, then we have a different problem I think.

Cheers,Tibor

0 votes
Tibor Hegyi _META-INF_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
June 27, 2013

Hi, Could you solve this somehow? I'm experiencing the same issue but with all plugins in a confluence site.

Tibor

Bhushan Nagaraj
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June 27, 2013

Hi Tibor,

The solution provided by Sherif Mansour above worked for me.

Cheers

Bhushan

0 votes
Daniel Borcherding
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January 13, 2013

Hello Bhushan,

If you wouldn't mind including the file below we would have a better idea of what is happening.

<confluence_home>/logs/atlassian-confluence.log

The standard error log is helpful but does not provide us with enough information to troubleshoot this issue.

Please note that these logs will contain possibly sensitive information. You may wish to generate a support ticket at http://support.atlassian.com so that these logs will remain private.

Bhushan Nagaraj
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January 14, 2013

Attached

(atlassian-confluence.log)

Bhushan Nagaraj
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January 15, 2013

Any help here??

0 votes
Bhushan Nagaraj
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January 13, 2013

Confluence version 4.3.6

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