Unable to grant user permission for Confluence

A new user has been created in the system, the user can access Jira but not Confluence. Under the User Management page in Site Administration, the Application Access checkboxes for both Jira and Confluence are greyed out (Jira is already checked) and the following error message is displayed:


Confluence (Error communicating with Confluence: Unknown Content-Type: text/html)

1 answer

1 accepted

This widget could not be displayed.

Hi Roy,

Based in your description, I believe that you're hitting this problem: https://jira.atlassian.com/browse/AOD-6988if you're using our OnDemand service, I'd encourage you to create a support case that way our team can handle it.
If you're using standaloe version, I'd make sure that the user that you just created belong to the confluence-users group.

Cheers,
WZ.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published yesterday in Confluence

Add-on evaluation with confluence templates

Atlassian market place contains number of Apps/Addons which improves the capability of out of the box Atlassian products. It is good to follow a plugin evaluation process before install add-ons. So t...

38 views 5 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you