Unable to export users from database

hello! I'm following the instructions located at

https://confluence.atlassian.com/display/CONFKB/How+to+Export+User+Data+to+CSV+in+Confluence

but I continue to receive this error

"mysql> select id, user_name, lower_first_name, lower_last_name into outfile '/tmp/confusers.csv' FIELDS TERMINATED BY ',' OPTIONALLY ENCLOSED BY '"' LINES TERMINATED BY '\n' from cwd_user;

ERROR 1045 (28000): Access denied for user 'confluenceuser'@'localhost' (using password: YES)"

I'm unsure of where to go from here.

1 answer

This widget could not be displayed.

Hi Shane,

From the error, it seem that confluenceuser does not have enough permission to select in the database. Why don't you try granting the permission of the database to confluenceuser'@'localhost.

GRANT ALL ON <databaseName>.* TO 'confluenceuser'@'localhost';

Kind Regards,

Jing Hwa


Doesn't appear to have worked?

mysql> GRANT ALL ON confluencedb.* TO 'confluenceuser'@'localhost';

Query OK, 0 rows affected (0.00 sec)

mysql> select id, user_name, lower_first_name, lower_last_name into outfile '/tmp/confusers.csv' FIELDS TERMINATED BY ',' OPTIONALLY ENCLOSED BY '"' LINES TERMINATED BY '\n' from cwd_user;

ERROR 1045 (28000): Access denied for user 'confluenceuser'@'localhost' (using password: YES)

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Monday in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

400 views 4 6
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you