Unable to display .mp4 content

[DerivcoITServer]

Since our upgrade to confluence 6.1.2 from 6.0.2 mutimedia content such as mp4s do not work.

The following error is displayed on the page:

Error rendering macro 'multimedia' : com.atlassian.renderer.v2.macro.MacroException: Unable to display content of type '.mp4'

We have tried re-adding the content by dragging the file onto the page.  It seems to use the view-file macro instead of the multimedia macro now.  The problem with the view-file approach is that it does not preview the video content and uses need to click the file to view it.

<p>
  <ac:structured-macro ac:macro-id="76b09eae-0897-4ae8-9df3-62d32fea10d6" ac:name="view-file" ac:schema-version="1">
    <ac:parameter ac:name="name">
      <ri:attachment ri:filename="Pinocchio-Marionette.mp4"/>
    </ac:parameter>
    <ac:parameter ac:name="height">250</ac:parameter>
  </ac:structured-macro>
</p>
<p>
  <br/>
</p>
<p>
  <ac:structured-macro ac:macro-id="dc1ea319-a014-4ceb-bceb-d4e16439a94d" ac:name="multimedia" ac:schema-version="1">
    <ac:parameter ac:name="name">
      <ri:attachment ri:filename="Pinocchio-Marionette.mp4"/>
    </ac:parameter>
    <ac:parameter ac:name="autostart">true</ac:parameter>
  </ac:structured-macro>
</p>
<p>
  <br/>
</p>

We have lots of content that did use the mutlimedia macro and we require it to work.

[Maarten Cautreels]

Hi, 

The multimedia macro has some issues with certain mp4 videos, depending on the encoding. 

There's another question here where they've discussed several solution to a similar problem: https://community.atlassian.com/t5/Confluence-questions/Embedded-mp4-does-not-work-in-any-browser/qaq-p/371772

I think you might be interested in the plugins.html mentioned there: https://bitbucket.org/saselberg/confluence-plugin-macro-html5-multimedia

Best, 

Maarten

[DerivcoITServer]

I have tested the same video on our staging site on 6.1.2 and it works as per before the upgrade.