Unable to create application link between Jira and Confluence on same cloud site

Hi Atlassian guru's,

Earlier this month, I purchased a cloud license for both Jira software and Confluence. Both of these products are hosted on the same site on atlassian.net. There is also a primary application link which already exists between both and I am being redirected to the correct site when I click "Go to remote" on the application link.

However, when I try to add JIRA related macros on a Confluence page, it throws an error "Can not connect to JIRA server"

I also tried to create another application link between the two but it gives a "Config Error" with the below error message

Selection_004.jpg

Now, when I try to change OAuth with impersonation to OAuth, it throws an error that an application link between the same applications already exists (the primary link described in the first paragraph above).

I am an absolute newbie with this and would appreciate any help!

 

1 answer

This widget could not be displayed.

Remove the app links and recreate them with OAuth with impersonation

There is an application link which I am unable to delete. It is a system application link and is read-only. I am unable to edit or delete it.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published Jul 30, 2018 in Confluence

How Manon Soubies-Camy uses Confluence + Trello to organize webinar notes and her knitting stash

@Manon Soubies-Camy is an engineer who has been an avid Atlassian user since 2014. She helps companies of all sizes transform the way they work with the Atlassian stack, including Jira and Confl...

868 views 8 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you