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Unable to copy and paste text from other page.

How to copy and paste from other pages, when I tried to paste red color text which pasted in black color and wasn't able to change color after paste as well.

1 answer

0 votes
Diego Atlassian Team Dec 04, 2019

Hello there, @AAbbasi ! Thanks for sharing with the community.

As I understand the current situation, text formatting is not kept when you copy content from a Confluence into another. This procedure should work without any problem by using the keyboard shortcuts or the context menu of your operating system.

Here is the list of pages that I copied content from:

  • Confluence Server in edit mode
  • Confluence Server in view mode
  • Confluence Cloud in edit mode
  • Confluence Cloud in view mode


I tried all of the above in the following browsers:

  • Firefox 70.0.1 (64-bit)
  • Chrome 78.0.3904.108 64 (bit)


All worked as expected. With the above in mind, I would like to ask you a few questions for clarification. Here we go:


  1. What Operating System are you using?
  2. What browser are you using?
  3. Is this happening with any kind of formatting or just color?
  4. Has this worked at some point?
  5. Have you tried to perform the procedure with different browsers?
  6. Is this issue present if you try the procedure in another machine?


Let us hear from you, Aabbasi! Looking forward to your reply.

Hi There,

Thanks for your detailed response.

Ans 1, Windows 10 Pro, 1903 (64-Bit operating system, x64-based processor.

Ans 2, Chrome,

Ans 3, At present with color.

Ans 4, Yes,

Ans 5, Chrome has been provided as an official browser.

Ans 6, I have Microsoft Surface only.


I hope to have answered all the questions to understand my situation.

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