Unable to connect Sharepoint 2010 and Confluence 4.3.3 using Sharepoint Connector 1.6.2


we followed the documentation and ise integrated Windows Authentication via IIS (see: https://confluence.atlassian.com/display/SPCON/Access+Confluence+using+Integrated+Windows+Authentication+via+IIS+with+SP+2010)

but we are unable to access Confluence from Sharepoint (accessing Shrepoint from Confluence works).

The verification of the single master account data fails, but using a browser running in the user context of that account shows us, that the user can use (and administrate) Confluence.

3 answers

1 accepted

And then Atlassian Support found the error: Confluence has a SSL adress and Sharepoint has its own SSL certificate storage, especially for trusted certs.

So we had to configure the trusted ssl certs for sharepoint.

This URL helped a lot: http://www.c-sharpcorner.com/uploadfile/anavijai/add-certificate-to-the-sharepoint-trusted-root-certificate-authority/

Hello There,

Per the description that you mentioned you can be experiencing a known problem about the connection from Sharepoint to Confluence, so as a first approach I would like to suggest you to check the following article to try to solve this problem:


If this approach doesn't help, then I would suggest you to take a look at the following article related with troubleshooting the sharepoint configuration in Confluence to double check if everything is okay from Confluence side:


And also take a look at our known issues for Sharepoint:


Hope this helps.

Kind Regards,


Hi LJ,

I have read the knowloedgebase, the troubleshooting information and the known issues, have updated my connector but still no resolution. Atlassian is currently investigating, so if there is something found and my question solved I will post everything here.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Jul 10, 2018 in Confluence

We want to see the templates you've created in Confluence!

Hi Community, Jessica here from the Confluence Product Marketing team!  July’s community challenge is all about sharing pictures  — and as an extension of our first post on what ...

867 views 23 12
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you