Unable to communicate with server. Saving is not possible at the moment.

I set up a local confluence server for evaluation. However, I cannot really save anything. "Unable to communicate with server. Saving is not possible at the moment." error shows everytime I tried to save pages. I checked the knowledge base and find answers about turning off collaborative editing. Unfortunately, I couldn't find that in the general configuration. I'm using confluence 5.10.8. 

Any help is appreciated. Thanks

1 answer

0 vote
Thomas Schlegel Community Champion Apr 19, 2017

Hi Song,

do you see an error in the logfile?

Hi, Thomas

Thanks for the quick reply. Which log file should I look into? I saw a lot of errors.

Regards,

Song

Thomas Schlegel Community Champion Apr 19, 2017

I would look first at atlassian-confluence.log 

I got this error when saving pages. 

http://i.imgur.com/rEQoepg.png

Thomas Schlegel Community Champion Apr 19, 2017

hmm, from this snippet, I can't find out what is going wrong there. Do you create a page with the REST api or with the user interface?

Since you are evaluating the server, you can ask official Atlassian support also: https://support.atlassian.com/contact/

They are able to take deeper look at your logs and configuration files than we can do here.

Cool. Thanks for your help anyway. I will ask the support. Cheers

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