We are getting the error below when accessing our Team Confluence site (http://interviewhelp.atlassian.net/). None of the pages from the site are accessible at this point. We are however able to access another site that was created around the same time (http://interviewhelpio.atlassian.net/)
We have tried different browsers, also tried browsers in Incognito mode. The result is the same
Anyone experienced this behavior before and was able to resolve it ?
It looks like Confluence is working - see this status page.
Does the "Contact Support" button allow you to contact support, as a Free instance?
Also, can you confirm:
Thanks for your response.
Contact Support gives me the option of this Community or Documentation.
It appears that all instances of the Site (along with the Pages and Spaces) have become inaccessible.
Hope this answers your questions. Before posting this, I had made sure that this is not an access / user related issue, but everyone across the board is getting the same behavior.
Thanks for your response and your help getting this moving. I updated my response earlier, but it does not show up here.
I received a response from Atlassian Support. Looks like the site was deactivated and needs to be reactivated. They've sent us the instructions on how to do so and how also convert the site from Standard to Free Plan.
Will try that out and update this here. Thanks again for your help
Thanks for your response. Yes, the URL I was using was the correct one. The interviewhelpio site is used as a playground for the time being.
FYI, I received a response from the Atlassian Support. Looks like the site was deactivated and they have sent us the instructions to change the plan to Free from Standard.
Thanks again for the assistance.
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