Unable to access Confluence

I am trying to access Confluence. I forgot my user name and password and when I click 'Forgot your password?' it states the following:

'Sorry, you can't retrieve your password as no email service has been configured for Confluence. Please contact your administrators for assistance.'

I am the administrator and I have no clue how I should retrieve my login details. I tried to reinstall Confluence but this did not fix the problem.

1 answer

This widget could not be displayed.
Thomas Schlegel Community Champion Nov 20, 2017

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 17, 2018 in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

606 views 8 6
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you