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Unable create Application Link from Confluence to JIRA

Z58 Vendor March 10, 2014

Hi Everyone,

I'm trying to create and application link from Confluence to JIRA. I recieve the following error: The application at URL ''http://xxxx:8080'' is not responding. Please confirm that you want to use this URL.

Both JIRA and Confluence are running on the same machine using different ports. I have performed the following troubleshooting steps (RHEL Linux):

1. Verified SSL Cert. I'm NOT using a self signed certificate (Thwate).

2. Verified URL is in /etc/hosts file. Can ping itself, etc.

3. Each service is running and has been in use for several months.

4. Disabled firewall.

Any thoughts?

8 answers

0 votes
tipyn April 9, 2015

I had the same issue - remove any application links on both sides and stopping and starting the JIRA service fixed it.

0 votes
Julian Green (KMIS) February 27, 2015

Although I had definately enabled RPC and Soap in Confluence I found that this had turned off.

Go to hte Admin cog and select General Configuration. Select Further Configuration on the left and check that Remote API (XML-RPC & SOAP) is checked.

0 votes
Julian Green (KMIS) February 27, 2015

I have the same problem with confluence 5.7 and Jira 6.3 am using ssl for boht confluence and JIRA

0 votes
Todd Sherman February 23, 2015

Hi. What was your final fix for this problem? Thank you

0 votes
intelligent_research June 30, 2014
I have the same exact problem, i was able to see all jira reports from confluence but not anymore, i started to have this problem after i updated both apps plugins.. and before that i downloaded and removed inproduct plugin, i started to have problems eversince... The linking method im using is ip:port both on standard http Any ideas?
0 votes
Licensing June 2, 2014

I have the exact situation. Both sites on one machine. Jira redirecting to 8443 and https with Confluence at 8090 on standard http. Fireall and SELinux are off.

It looks like the Jira sites link is set up correctly (at least it doesn't complain when I configure it but the Confluence site can't see the jira site at all whether I use name:port or IP:port.

I did upgrade from Jira 5.1.4-> 6.2 and Confluence from 4.5 -> 5.5 and now I can't recreate the link between the two. This worked famously before the upgrade and I can log into Confluence with the administrator account.

Any thoughts?

0 votes
Z58 Vendor March 10, 2014

Hi JC,

I tried using the IP:PORT earlier (unsucessful), however I didn't change the base URL. Will changing the base URL affect the application at all?

0 votes
John Chin
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 10, 2014

Hi there,

What about try links both applications using http://IP:PORTto see any result ? Make sure you had update the Base URL on both side.

Regards,

JC

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