Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

URGENT! Confluence redirect error- cannot get to the page after log in

hii, my confluence shows first - taking too long to sync up ( pic 1) and later shows erro- too many directs (pic 2) - fail directing to database.

Ive tried remove cookie 3 time, no use.

Please help me look in to it! many thanks! MicrosoftTeams-image.png微信图片_20210121232211.png

2 answers

0 votes
Diego Atlassian Team Jan 22, 2021

Hello there @Qiao Zheng !

First thing I can say is that you will need to check with your Site Administrator the following:

  • If you have been given the correct access to the application

If you have been provisioned with the correct level of access or your site administrator needs assistance on how this provisioning works, you will need your Site Administrator to raise a ticket on the support channel:

Let us hear from you!

0 votes
Brant Schroeder Community Leader Jan 21, 2021

@Qiao Zheng 

Welcome to community.  Please submit an issue to the Atlassian support desk here:

If you are on a free plan then you will just be redirected back to the community.  Are you on the free plan?

hii thanks for replying.

- it is not a free plan. 

- When accessing the support desk, after filling in the requested info and submit, shown "Nonce Verification Failed"

- below pic

屏幕截图 2021-01-22 194244.png-  shown as below.  

"Nonce Verification Failed"


Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence

Confluence Mythbusters: Does Atlassian even use Confluence?

Hi, Confluence collaborators! As part of #Confluence-Collaboratory month, we’ve created a very special Mythsbusters segment, where we're dive into an interesting myth and uncover the truth behind i...

1,746 views 8 32
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you