UPM update check shows no installed apps (Jira/Confluence)

Reese
Contributor
November 29, 2023

Both my Jira and Confluence instance shows "no installed apps" when checking app compatibility with any version from the dropdown. FYI are on recent LTS releases (9.4.12, 8.5.3)

 

I believe this was caused by turning on safe mode on both products (in some cases it took 16 minutes to switch on/off).

 

Obviously I have apps installed, how can I get the UPM update check to work normally? Delete plugin state data in the DB table? Any ideas, anyone?

1 answer

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Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 6, 2024

@Reese it probably is a firewall issue.  Does the UPM have access to the internet?

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