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Turn an internal comment into a Confluence page

Hello is there a way to turn an internal note (that may hold troubleshooting steps ) into a confluence article automatically?

2 answers

Hello @Laura Campbell _Elements_ , I wanted to know if there was a way to turn an internal note( from a ticket in the Jira service management project) into a page in confluence. For instance if an internal note includes a special key word then Jira knows to turn that internal note into a confluence page

You can publish information from a Jira issue, including comments, to Confluence using the app Elements Publish to Confluence (fyi, I work for the vendor).

Currently the app can be triggered manually when a user wants to create a page (for example when a support agent finishes writing the troubleshooting steps), or automatically on a workflow transition (maybe when the issue is resolved), but there is not yet a trigger based on content of the Jira issue.

0 votes

Hi @Destiny Porter , Welcome to Community.

Could you confirm whether you mean an internal note on a Jira issue (maybe a request on a support portal?) or if you mean a note on a Confluence page?


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