Transferring a license to another server Edited

Hi. I have old Confluece server with Licence SEN-[redacted] and ID: [redacted].

I want to transfer the license to a new server (I want to delete the old server). Now the New Server have ID [redacted] and Evaluation Licence SEN-L[redacted]. 

When I go to my account [redacted] on the site https://my.atlassian.com/product, I can not find my commercial license to copy it and paste it into a new server. I see licence SEN-[redacted] for Scroll PDF Exporter and 2 Evaluation Licence and SourceTree: Free License, but "Confluence (Server) 10 Users: Starter License" I'm not see, and  I can not add this licence to New Server.

 

1 answer

0 votes

Hi Vladimir,

It appears your SEN for Confluence server isn't associated with the email address you posted. It appears to be associated with a 3212@ email.

Can you try to login with that email and let us know if you see your SEN?

If you want to transfer it to a different account, you can do so following the procedure here:

I'm going to censor the private information you posted on your question for your security at this time. Let us know if you have any additional questions about this.

Regards,

Shannon

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Mar 12, 2019 in Confluence

Confluence Admin Certification now $150 for Community Members

More and more people are building their careers with Atlassian, and we want you to be at the front of this wave! Important Dates Start the Certification Prep Course by 2 April 2019 Take your e...

1,187 views 2 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you