This issue has been identified about 2 Months back This issue always occurs Everyone can access the

Hi Team,

The User manuals for our product Phoenix are stored on Confluence.

These User manuals are confidential learning material for Phoenix users only and should be accessed only by Shipco, Scan-Shipping and Strait Air employees.


But currently there is no validation in place and if we paste the URL on the IE, anybody can access the manuals.

We nned to urgently address this issue to ensure that only valid Phoenix users are able to access the manuals when they click on the link from Phoenix and that this should not be open to public viewing on the internet.

1 answer

This widget could not be displayed.

Hi Joseph,

Please, take a look at this and tell us if you can't do it yet:

This doc tells you how to work with permissions, but does not explain them for your situation.

The missing bit is that you have set up your Confluence to allow everyone access to your spaces.  You should follow the doc to fix it, but your aim should be to "remove the access for everyone, while adding back in the internal users or groups that still need access"

Hi Cristian, Nic,


Thank you for the replies.

But we have around 2000 users who should be allowed access to the manuals. Is there any way that we can give so many users access in one go. Giving individual permissions will be a huge task.

No, you need to do the full set of revisions.  But you can use groups to allow large batches of users in.

Hi Nick,


Can you please help me with the steps to ensure the full set of revisions and the steps to add the large group of users.




You'll need to examine each permission scheme to see what the rules are.

Then check the membership of each project is correct, removing the unwanted access and replacing it with users and groups as appropriate.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Monday in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

476 views 6 6
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you