There's no General Configuration in my Cog's dropdown

I'm trying to add a user, but my cog's menu only contains:

  • Applications
  • Projects
  • Issues
  • Add-ons
  • System

The docs say that I should have a 'general configuration' option there. Have they changed the menu so the docs are no longer correct?  Do I not have the correct permissions to add a user?

1 answer

0 vote

That's a Jira admin menu, you've tagged the question with Confluence.  General config doesn't appear in a Jira menu (it's in the system area)

Thanks, Nic.

On this page:

It says I should go cog -> general config -> users -> invite users

I see now that it is cog -> system that gets one to general config, but there's no 'users' there which would lead me to 'invite users'.  

Do you know how I get to 'invite users'?

That's where I'd go if I were creating users in Confluence server.

But are you still looking at Jira?  And is it Server or Cloud?

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

345 views 20 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you