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There's no General Configuration in my Cog's dropdown

Ted Walther November 13, 2017

I'm trying to add a user, but my cog's menu only contains:

  • Applications
  • Projects
  • Issues
  • Add-ons
  • System

The docs say that I should have a 'general configuration' option there. Have they changed the menu so the docs are no longer correct?  Do I not have the correct permissions to add a user?

1 answer

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Nic Brough -Adaptavist-
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 13, 2017

That's a Jira admin menu, you've tagged the question with Confluence.  General config doesn't appear in a Jira menu (it's in the system area)

Ted Walther November 13, 2017

Thanks, Nic.

On this page: 

https://confluence.atlassian.com/conf57/adding-and-inviting-users-701435434.html

It says I should go cog -> general config -> users -> invite users

I see now that it is cog -> system that gets one to general config, but there's no 'users' there which would lead me to 'invite users'.  

Do you know how I get to 'invite users'?

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 13, 2017

That's where I'd go if I were creating users in Confluence server.

But are you still looking at Jira?  And is it Server or Cloud?

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