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The restricted page is showing as No Permission for the users who do not have permission to the page

Edited

The restricted page is showing as No Permission for the users who do not have permission to the page. Do Confluence have any option to send a request to the space owners directly from the restricted page like the share point is having the option for this? Do Confluence have any feature that is to be enabled for this?

3 answers

As far as I know you get a 'Request access' button when the page itself is restricited. You do not get that button when the page inherits restrictions from a parent page.

Good point. I reproduced this and can confirm there is no request button. At least there is an explaining text below the "No permission" saying

This is because it's inheriting restrictions from a parent page. A space admin or the person who shared this page may be able to give you access.

Like Patrick Vanhoof likes this

Hi @Patrick Vanhoof

The 'Request access' button is not found when the page itself is restricted.

Regards,
Dabin

If the user does not have access to the space it will indeed not be available (restrictions are inherited from the space level).

Hi @Patrick Vanhoof

The user is the space admin and having all the access, but it is showing that No Permission to the space admin as well

Weird...

Can the admin see the page under the restricted pages in the space permissions?

Like Nicolai Sibler likes this

Yes the space admin can see the restricted pages in the space permissions.

Does he see the concerned page in that list?

Are you sure there are no extra restrictions on one of the parent pages?

1 vote

Hi @Dabin Daniel Sundaram ,

if the users in question have access to the space where the restricted page is located, they'll see a button to request access to the page when navigating to the page. See https://confluence.atlassian.com/conf713/page-restrictions-1077913203.html#PageRestrictions-Getaccesstoarestrictedpage for details.

Kind regards,

Nicolai

Hi @Nicolai Sibler

Have checked the page but even if the user is having the admin access the user is getting the blank No Permission page only.

Regards,
Dabin

Hi @Dabin Daniel Sundaram 

If a user doesn't have permission to view a page, then how can he/she request access to see it? The only way you could do that is if that page had edit restrictions only. Then the user would be able to view it and ask from the space admin permission to edit it.

But no, there is no such button to request access.

EDIT: After seeing Nicolai's answers, I really had to delete the last sentence! Seems that I missed the fact that someone else could provide you with the link. Then request access would make sense.

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