The add-on cannot be installed on this OnDemand instance

I received this message while trying to upload an .jar add-on. Not sure why can't.

2 answers

Hi Cindy,

Some add-ons are only supported in downloaded instances of JIRA and Confluence (as the upload .jar feature), however Atlassian OnDemand contains a number of popular add-ons. Please read the Add-ons in OnDemand for the list of supported add-ons.

Please let us know if you have more questions.

Cheers!

Hi Cindy,

JAR files will only work on the standalone version of Confluence (Confluence Server).  The only type of add-ons that work with Confluence OnDemand (Confluence Cloud) are Atlassian Connect add-ons.  The only ones you will be able to add are the ones on this list.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Mar 12, 2019 in Confluence

Confluence Admin Certification now $150 for Community Members

More and more people are building their careers with Atlassian, and we want you to be at the front of this wave! Important Dates Start the Certification Prep Course by 2 April 2019 Take your e...

922 views 2 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you