The Crucible reviews disappeared from my Reviews tab and Activity stream

Ronald Horner August 18, 2011

When accessing Crucible the reviews no longer show up in your activity stream, under the Crucible project, or under the reviews tab. However, you can still get to them by using a direct link such as, http://www.company.com/fecru/cru/CR-38. How do you get the reviews to appear again?

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Ronald Horner August 18, 2011

Check your log file for the following error:

2011-08-18 00:00:06,776 ERROR [pool-5-thread-1] fisheye.app LuceneConnection$IndexHandle-rollback - problem rolling back index writer REVIEW

java.io.FileNotFoundException: /opt/apps/jira/fecru-2.4.1/cache/cruidx/idx1/_sm.cfs (No such file or directory)

at java.io.RandomAccessFile.open(Native Method)

at java.io.RandomAccessFile.<init>(RandomAccessFile.java:216)

at org.apache.lucene.store.SimpleFSDirectory$SimpleFSIndexInput$Descriptor.<init>(SimpleFSDirectory.java:78)

at org.apache.lucene.store.SimpleFSDirectory$SimpleFSIndexInput.<init>(SimpleFSDirectory.java:108)

at org.apache.lucene.store.SimpleFSDirectory.openInput(SimpleFSDirectory.java:65)

at org.apache.lucene.index.CompoundFileReader.<init>(CompoundFileReader.java:70) ...

To resolve this issue you will need to:

  • Shutdown Crucible
  • Delete the /opt/apps/jira/fecru-2.4.1/cache/cruidx/ directory
  • Start Crucible

When everything comes back up you should see your reviews in the activity stream and review tabs.

Tim Sheppard April 11, 2012

This also works for permission denied errors etc.

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