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Checking the domain on your tools, I found some email addresses that had a bounce due to the following error:
550: 550 5.4.1 ...@... Recipient address rejected: Access denied [SN1NAM01FT018.eop-nam01.prod.protection.outlook.com]
I removed it and it should work now.
Please, take your time to test and let us know if they are still facing issues.
Thank you for assisting with this issue! I experienced this issue again with a new team member [removed by moderators].
When I sent his invitation it was not received. When sent again there is still no record of the invitation.
Please let me know if there is anything additional I need to complete on my end.
Thank you for letting us know that it’s working.
I checked the email address you mentioned just to confirm if there were no bounces and everything looks good, the notifications were delivered.
If there is anything else we can do to help, please let us know.
Hi Atlassian Community, My name is Avni Barman, and I am a Product Manager on the Confluence Cloud team. Based on feedback from you, we are giving admins more power to create templates that a...
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