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Tagging Users In Templates Is Not Working

Hi Atlassian Community,

I'm using templates as checklists for Onboarding and Offboarding purposes. I am linking users by tools they with the idea being that when I create a template, the user tagged gets a notification to provision or deprovision access to that tool via the checklist. But the users are not receiving notifications. I found this article with a linked ticket that is closed out but the problem is not fixed. Any help would be greatly appreciated!


The ticket

1 answer

0 votes
Brant Schroeder Community Leader Sep 17, 2021

@Steven Slezak Are you using the new editor as specified in the request ticket?

Hey @Brant Schroeder I'm using whatever the default template editor screen exists. To confirm - I think there are slight differences between the template creation screen and editing a Confluence page. 

Brant Schroeder Community Leader Sep 21, 2021

@Steven Slezak 

Does it look like this?


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