Working on a basic page. When I add the ToC it finds the headings as expected. But when I publish the page the ToC blinks rapidly and disappears. Screenshots below. Am I missing a step? Im on Chrome on a mac, if that matters.
ToC on page in Edit mode
Toc finds headings
ToC disappears when page is published
For anyone on Confluence Cloud..... I just received the following response from Atlassian Support related to this issue.
We've received a few tickets from other users, reporting the exact same behavior. Upon further investigating this, we identified the root cause to be related to a bug that recently emerged on Confluence. This bug is already being investigated by our developers and being tracked internally with high priority. All updates on its resolution will be provided through the public bug report below:
I added an internal comment linking this ticket to the bug report.
At the moment, we can't set an ETA for the fix to be released, since it will depend on the team's backlog and the bug's complexity. Since all further information will be given through the bug report, we suggest you to add yourself as a watcher on the report to receive an e-mail notification when this issue gets fixed by our dev team. Also, feel free to comment, and do not forget to vote for this issue by clicking on This affects my team.
Hi @Devin Vail
It sounds like there's something specific on that page which is causing an issue. If the page isn't too big, then I'd suggest manually copying (i.e. Ctrl+A, Ctrl+C) all the content to a new page and saving it and see if you are seeing the issue in other Confluence page or space.
Are there any headings on the current Confluence page where the macro was added?
Does this happen when you use a different browser?
Good call Manisha! Tried in Safari and it works perfectly - so its not the page or macro that are the problem.
The new issue is that it doesn't work in Chrome in a mac? Its my browser of choice, which Im sure is the case for many others. How could this be addressed in your opinion? Some kind of support ticket with Atlasssian?
@Devin VailIt's a bug. Atlassian is aware of the issue. CONFCLOUD-73922: Table of Contents macro disappears upon refreshing the page Go to the ticket, watch it, and click the link that it affects your team. We need to ALL show our support, watch, comment, etc., to get development to focus on our issues.
I have been seeing this issue across various pages on my company confluence instance as well. I removed any local site data associated with Atlassian to make sure it wasn't a local issue.
I would prefer not to have to re-create pages since I've been seeing it happen in different places, so an Atlassian-side fix is preferable.
I discovered this is happening on ALL pages in my site that are using the ToC macro. I even created a new page with ONLY 3 lines formatted as headers with a ToC macro. Same behavior in every browser! The Table of Contents appears when the page is first loaded, but if you refresh the page, the ToC disappears. I can actually see it appear and then vanish when the page reloads. I opened a ticket to Atlassian Support on this. If you're using Cloud, I'll post here what happens.
Hi everyone, We’re always looking at how to improve Confluence and customer feedback plays an important role in making sure we're investing in the areas that will bring the most value to the most c...
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