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Switching between Confluence and Jira not working anymore after upgrade to Confluence 6.15.9

Hi,

after upgrading Confluence to version 6.15.9 and Jira to version 8.33 we aren't able to switch from Confluence to Jira using the application link in the upper left corner of the Confluence Webpage.

If we try to switch between Confluence and Jira there is only a loading sign.

If we want to Switch from Jira to Confluence over application link it works.

Seems weird

The User-Picture in the upper Right corner of the Webpage isn't shown too, but if you mouseover it you can klick the Buttons.

 

If i was logged in as Administrator both are shown and working correctly.

Search isn't available too.

If you type a word, search will not open.

Has anybody a clue how to solve this?

 

Best regards

Sven

image.pngimage.pngimage.png

1 answer

1 accepted

0 votes
Answer accepted

Hello,

I suspect a reindex issue here. You can try the solution below.

https://confluence.atlassian.com/confkb/how-to-rebuild-the-content-indexes-from-scratch-on-confluence-server-110035351.html

Also you can try checking the application logs, maybe there is a clue about the issue.

Regards.

Elifcan

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