We have a page where people are collaborating and therefore using the @mention for the same person more than once. Common scenario:
Day 1: Jane Doe edits the page and includes an @mention to John Smith, who gets a notification that he's been mentioned.
...several days go by without much activity...
Day 6: Jane Doe returns to the page and makes new edits to the page on a different topic. She once again @mentions John Smith because she wants him to contribute.
Problem: The second @mention doesn't trigger a notification. Any idea why that would happen?
In a first moment this can be related with the indexes of your instance, so based on this I would suggest you to perform the same test but in the middle you could rebuild your content indexes by the following procedure:
And then try again to use the mentions in the same scenario. I hope this helps.
Hi team, I’m Avinoam, a product manager on Confluence Cloud, and today I’m really excited to let the Community know that all customers can now try out the new editing experience and see some of the ...
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