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Strange error message when i tried to migrate a space from Conflence Server to Confluence Cloud

Hello,

I tried to migrate Confluence Spaces from an old Confluence server to Confluence Cloud using Confluence Cloud migration assistant. 

For some spaces, it worked very well but for some of them i have an strange error message at 80% of migration : We can't import your file because it's come from an old server version. Please use the Confluence Cloud migration assistant.

The problem is i already use it and this message comes during the migration.

 

Have you an idea of how i solve this problem, please ? 

 

I tried also to export the space in a XML file and import it on the cloud but i have the same message

1 answer

1 accepted

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Answer accepted
SriKumar P Atlassian Team May 06, 2021

Hi @Nicolas Stievenart ,

Good day. Welcome to Atlassian Community.

Please be informed that this would need further investigation.  I'd advise creating a support request with the Migration support team using the below link along Support.zip :

 

- Sri Kumar

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