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Space "PAGE TREE" is disappeared and Pages don't have view permission after confluence upgrade

Rao Dec 13, 2017

After confluence upgrade from 6.3.3 to 6.51, Page Tree is disappeared and user lost the access to the pages for some spaces.

However, space permissions shows the users/groups have the view permissions atleast.

Could you please help us on this issue ASAP?

 

1 answer

0 votes
Ann Worley Atlassian Team Dec 18, 2017

Hi - I understand the page tree is not rendering and some pages are not able to be viewed since upgrading from Confluence 6.3.3 to 6.5.1.

Because page restrictions and parent/child relationships seem to be misbehaving, it sounds like you may need to try Rebuilding the Ancestor Table.

Since that is best done during a maintenance window, please also rebuild the indexes (How to Rebuild the Content Indexes From Scratch on Confluence Server) and clear the plugins cache: How to clear Confluence plugins cache. Sometimes these procedures are helpful after an upgrade.

Thanks,

Ann

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