Slow connection, I can not login

We have permanent slow connection with our Confluence and JIRA version. Half of a team can login and other half get error like this:

The following error(s) occurred:

  • Please re-enter your login details and type in the word below.

Then Confluence offer me to login with catpcha. I do. And when I login it sign me out!


1 answer

0 votes
Timothy Chin Community Champion Nov 14, 2016

Is this our own Confluence Server or Confluence Cloud? If it is the latter, you should raise a support issue. If it's your own hosted solution, you'd probably want to start investigation from your logs; taking a couple of thread dumps to see what's going on and then restarting your Confluence.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Feb 06, 2019 in Confluence

Try out the new editing experience

Hi team, I’m Avinoam, a product manager on Confluence Cloud, and today I’m really excited to let the Community know that all customers can now try out the new editing experience and see some of the ...

1,376 views 100 8
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you