Slack Notifications + Confluence Cloud integration issue, suddenly stopped working

David Alexander
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June 16, 2023

Slack / Confluence integration was working fine before, suddenly I am not longer getting any notifications on slack about changes on confluence. 


When I go to Integrations > Slack Notifications, I am met with this error
Screenshot 2023-06-16 100503.jpg


Or from the 3 dots > Slack Notifications, I get this error
Screenshot 2023-06-16 100628.jpg


However, it is not restricted, although both Slack and Confluence seem to think so. This is the message I get when trying to reconnect on Slack:

Screenshot 2023-06-16 100648.jpg


But if I click the three dots in confluence and go to Restrictions, I am met with: Screenshot 2023-06-16 100709.jpg


I am not sure what to do, is it possible to somehow add Slack as a user to my space to fix this? I searched and could not find the answer. 

1 answer

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Brant Schroeder
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September 29, 2023

@David Alexander  welcome to the Atlassian community

Are you the confluence admin or just a space admin?

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