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Site unavailable after crashing during search re-index

Rob Maher
Rob Maher January 1, 2018

Hello,

 

This morning I tried to restore a space to our confluence installation (Server version 5.25).

The XML file imported successfully and then I started a re-index of the search index. This made it to 72% and then the site when un-responsive before finally becoming unavailable

Our server admin has now tried restarting all the confluence services however the site is still unavailable. 

 

Has anyone encountered this kind of issue before?

 

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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January 1, 2018

Yes, more than once.  What does the log file say is the problem?  (See <confluence home>/logs - there may be more than one file to look at in there)

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Rob Maher
Rob Maher January 1, 2018

.

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Rob Maher
Rob Maher January 1, 2018

We have resolved now. Thanks for the assistance

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