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Site unavailable after crashing during search re-index

Rob Maher Jan 01, 2018

Hello,

 

This morning I tried to restore a space to our confluence installation (Server version 5.25).

The XML file imported successfully and then I started a re-index of the search index. This made it to 72% and then the site when un-responsive before finally becoming unavailable

Our server admin has now tried restarting all the confluence services however the site is still unavailable. 

 

Has anyone encountered this kind of issue before?

 

1 answer

0 votes
Nic Brough [Adaptavist] Community Leader Jan 01, 2018

Yes, more than once.  What does the log file say is the problem?  (See <confluence home>/logs - there may be more than one file to look at in there)

Rob Maher Jan 01, 2018 • edited

.

Rob Maher Jan 01, 2018

We have resolved now. Thanks for the assistance

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