Site unavailable after crashing during search re-index

Hello,

 

This morning I tried to restore a space to our confluence installation (Server version 5.25).

The XML file imported successfully and then I started a re-index of the search index. This made it to 72% and then the site when un-responsive before finally becoming unavailable

Our server admin has now tried restarting all the confluence services however the site is still unavailable. 

 

Has anyone encountered this kind of issue before?

 

1 answer

0 vote

Yes, more than once.  What does the log file say is the problem?  (See <confluence home>/logs - there may be more than one file to look at in there)

We have resolved now. Thanks for the assistance

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

380 views 21 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you