Site Homepage is giving 'Page Not Found'

We have been using Confluence now for about 4 months with no trouble at all, but as of 25/03/14 we have been getting 'Page not Found' on our site Homepage, therefore we are unable to Create any new Documents (Can edit existing ok)

I noticed this coincided with the 'Degraded Performance' for confluence.atlassian.comon your status page http://status.atlassian.com/. Are the problems we are getting related to this?

I have looked a previous similar questions so have checked our base URL is correctly set https://onpoint.atlassian.net/wiki(has not been changed since initial set up)

Please can you assist

thanks

3 answers

1 accepted

This widget could not be displayed.

issue has been resolved - I raised a support ticket and issue has been fixed (though I am still waiting to hear what the actual problem was)

This widget could not be displayed.

Hi Nicky, Have you changed your Site's homepage to use a page instead of the Confluence Dashboard? You can find this out in the Confluence Admin console > General Configuration > Site Homepage. If a page is listed as your homepage, check that this page still exists and has not been deleted or restricted. If 'Dashboard' is listed I would recommend contacting support as something has gone wrong with your instance.

The Degraded Performance warning on the Status page refers to confluence.atlassian.comwhere we host our documentation. It is not related to your Confluence instance.

This widget could not be displayed.

Thanks for getting back to me, No I havent changed the Site's homepage, it just seems odd that the Create button is no longer there for anyone to select.

Under General Configuration > Site Configuration;

<label id="siteTitle-label" for="siteTitle"> Site Title </label> OnPoint's Development Documentation Storage Space
Allows you to specify the site's title which will appear on the browser title bar.

<label id="editbaseurl-label" for="editbaseurl"> Server Base URL </label> https://onpoint.atlassian.net/wiki

My personal settings were set to Dashboard, when changing this to a particular Space it didn't seem to make a difference, still returned Page Not Found.

How do I go about contacting support?

Sounds like there is definitey something wrong. You can file a support ticket at support.atlassian.com

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published Jul 30, 2018 in Confluence

How Manon Soubies-Camy uses Confluence + Trello to organize webinar notes and her knitting stash

@Manon Soubies-Camy is an engineer who has been an avid Atlassian user since 2014. She helps companies of all sizes transform the way they work with the Atlassian stack, including Jira and Confl...

863 views 8 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you