Show SLA end date per ticket in Confluence's Jira reports

Rob Driessen June 1, 2018

Hi community!

I'm building serviceteam-reports in Confluence using the "Create Jira Report" option. Apart from all the pie charts, I've also added a "Jira Issue/Filter" to show the unresolved Jira Service Desk tickets for that team.

Now for the tricky part: in that list of unresolved tickets, I would like to have a column that shows the SLA timer per ticket - copying the current timer on that ticket's JSD page. Unfortunately there doesn't seem to be an option for that in the "Columns to display" under the Display options of said filter.

Anyone who has imagineered a solution for this?

Thanks in advance!

1 answer

0 votes
Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 26, 2024

Hi @Rob Driessen ,

there is an open request for that https://jira.atlassian.com/browse/CONFSERVER-35196

Please vote and watch it in order to keep you up to date about progress.

Fabio

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events