Setting permission


I am trying to set permission to a confluence page that I have created. Following the Tools->Permission. It doesn't show the permission dialog. Is there something I am missing?

3 answers

1 accepted

0 votes
Accepted answer

Hey Kevin,

This error could be caused by many different symptoms. In example, external plugins, corrupted data in Confluence, some possible customisations in the instance... However, we can definitely try to isolate them by the following:

# Try to run Confluence under Plugin Safe Mode and try to open the dialog again.

# If not, let's give a try to clean the plugins cache to see how it goes.

# And for the least, let's isolate customisations, if you have in your instance. You can see that in *_Confluence Admin > Look and Feel_* and verify the following:

a) Themes: See which theme you're using, switch back to the default if you're not using it already.

b) Layouts: See if you have any custom layout defined, if yes then make a backup and reset to default.

c) Stylesheet: See if you have custom stylesheet, if yes then make a backup and reset to default.

d) Custom HTML: See if you have any custom HTML defined, if yes then reset to default.

If the issue persists, can you create a support ticket under, so one of our engineers will be able to help you, Kevin?


Giuliano Tenedini

Confluence/Crowd Support

Hi Kevin,

What you get when you click the permission link? Anything pop up on atlassian-confluence.log?

As a first troubleshoot, I would clear the plugin caches.

Best regards,

Felipe Alencastro

Thanks guys, I'll give it a try and come back if further help is needed.

Apprecaited the help and quick responses.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Feb 06, 2019 in Confluence

Try out the new editing experience

Hi team, I’m Avinoam, a product manager on Confluence Cloud, and today I’m really excited to let the Community know that all customers can now try out the new editing experience and see some of the ...

896 views 45 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you