Service Desk Knowledge Base

Can I link a 10 user Starter License of JIRA with Service Desk to a 500 user license Confluence server for the Knowledge Base? Or do the licenses have to match?

I want to demo the Knowledge Base as a selling feature for upgrading our JIRA to more licenses and adding on Service Desk to replace our current ticketing system.

1 answer

1 accepted

Hi, the link between JIRA and Confluence shouldn't have anythign to do with user count.

Otherwise, are you doing something specific? Please provide more detail.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Tuesday in Confluence

We want to see the templates you've created in Confluence!

Hi Community, Jessica here from the Confluence Product Marketing team!  July’s community challenge is all about sharing pictures  — and as an extension of our first post on what ...

396 views 17 9
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you