Send mail automation for publishing or editing subpages

Sabrina Öfner May 17, 2024

I have built two automations which should send an e-mail to three people when a subpage is published or edited.

 

It starts with "When page is published" or "When page is edited" followed by an if-condition "parent page = 2226683910" and a then: send mail to XXX

 

The automation worked on 14.05.2024, but not today although the rules werent changed by me or anyone else.

The audit log from today only says "no actions performed", but this is no help for me to identify the problem.

The action details from the log of 14.05. are:

Page EDITED
Page was updated:
2024-05-14 Kick-Off 
CQL contidion:
Evaluated:
(id = 2236579841 AND parent = 2226683910) AND space in ("ZE")
Send Mail:
Successfully sent email with message id:
cb2cfa64-7037-4731-80fc-6c3275e17d8d
And from today:
PAGE EDITED
Page was updated:
2024-05-17 concept
CQL CONTIDION
Evaluated:
(id = 2244575233 AND parent = 2226683910) AND space in ("ZE")
Can someone help?

1 answer

0 votes
Shawn Doyle - ReleaseTEAM
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 17, 2024

Can you share the automation setup?

From the log I would assume the CQL condition did not evaluate, either the page had the wrong parent or wasn't in the ZE space.

Sabrina Öfner June 10, 2024

I dont know why, but the problem was solved on its own. I didnt update the rule, but now it is working.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events