Prior to upgrading to 5.5.2 from 4.3.1 to 5.0.3 to 5.5.2, I received scanner logs daily per the schedule I had set. After the upgrade which included lots of dev testing and reading release notes, I have to manually generate the log scan despite the schedule set. Is there any way to fix this?
We're also experiencing long latency issues. During testing pages loaded quickly and easily. Now they are very sluggish. Is there anything I should check to see what could be causing this?
Any help is greatly appreciated.
Could you describe the method for scheduling and scanning Confluence logs, that used to work with 4.3.1 that is no longer functional? Confluence does have built in tool for scanning logs, was this the case?
Regarding the second point, there is a chance that the application is demanding more resources from the system, em thus having the performance decreased, you may like to check the available memory status, and consider an increase adjustment as per this documentation.
Yes, I used the built-in Hercules Atlassian Support Bot. Below is how I scheduled the regular scans:
Under Confluence Admin > Atlassian Support Tools, I selected the Scheduled Log Scan tab.
I entered the following information:
I saved the changes. This is exactly what I had set up when we were on 4.3.1. During that time, I received daily reports from the log scan.
I'll ask the engineer here to check memory and increase it. When I look at System Information, the Heap Memory is 80% free with Maximum Heap Size at 3640 MB. And the Permanent Generation Memory is 76% free with Total Free Memory at 2913 MB. Are there any other stats I should review to figure out the performance issue?
Thanks for your help! :)
I checked the email error queue. And luckily, there are no errors in it. But I didn't see settings in that section for Authenticated Users.
Did you add a new SMTP or POP mail server to receive the logs? That may be my problem. But I'm not sure which one to use. Also, I came across some instructions on Changing the Destination of the Log Files on https://confluence.atlassian.com/x/sYN1Bg. If this information can solve my problem, I'll have to pass this on to our IT department since it requires stopping Confluence.
Thanks for your suggestions! I'll update this post when I have more information.
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